Student Accounts

This section contains information concerning current and future students. If you have questions not answered here, please contact a member of the Business Office Staff.

Business Office Hours

Office Hours: Monday - Friday, 8 a.m. to 5 p.m.

Window Hours: Monday - Friday, 9 a.m. to 5 p.m.

The Business Office is located on the first floor of Marsh Hall on the Forest Grove Campus and it is easy to find Marsh by using our Forest Grove Campus Map (pdf)

If you have questions regarding your student account please contact Sylvia Aust 503-352-2178 or Ben Bateman 503-352-2082.

You can also email the Business Office at cashiering@pacificu.edu.

Forms

Loans

Medical Insurance 2014 - 2015 (8/15/14 - 8/14/15)

More information is available on the UnitedHealthcare website.

Student Accounts

Important Payment Information

Make a payment

Semester Payment Plan Due Date
Fall 2014 August 15, 2014
Spring 2015 January 15, 2015
   

Monthly Payment Plan  (must opt-in via BoxerOnline)

Due Dates
Fall 2014 August 15, September 15, October 15, and November 15, 2014
Spring 2015 December 15, 2014, January 15, February 15, and March 15, 2015

$50 per month late fees will be applied after the ten-day grace period.

If you can't make a payment contact the Business Office as soon as possible to inform them of your situation and your attempts to make payment. They can further help you and give you advice on what to do for your situation.

If you already have insurance, fill out an Insurance Waiver Form by the deadline.

Student Loans

Can I receive a Short Term Loan before I receive my refund check?

Yes. Short Term Loans are available to current students who will be receiving student loans and will have excess funds after all of their obligations are paid on their student account. The maximum amount we loan is $2,000 and there is a fee of $25.
 Please call Sylvia Aust at 503-352-2178 for questions.

Application deadline for short term loan for Spring 2015 is Dec. 15, 2014

Promissory Note for Short Term Loan (pdf)

Questions about Perkins or Health Profession Loans?
 The Loans Receivable Coordinator, Hope Villanueva, can help you with questions about Perkins Loans and Health Profession Loans. 
For information on your Perkins loan, you can visit the My Campus Loan website. For real-time access to your account information, or to make payments, update addresses or sign up for Auto-Draft, visit the My Campus Loan website.

What do I do after I graduate? 
Update your contact information regularly. If you get married or move, let the loan company know as soon as possible to avoid any confusion.

What if I can't make a payment?
 Call Campus Partners 1-800-344-8609 or Hope Villanueva 503-352-2071

Do I need to sign a promissory note every year?
 Yes. Please contact the Financial Aid Department.

1098T Tax Form Information

2013 1098T Tax Forms for eligible students will be mailed and also made available on BoxerOnline, prior to and no later than EOD Friday, Jan. 31, 2014.

Please note: If you are a student who has graduated already and need to refresh your BoxerOnline login information, please contact the TIC at help@pacificu.edu or by phone using the information below.

  • Forest Grove Campus 503-352-1500
  • Hillsboro Campus 503-352-7243

What is a 1098T Tax Form?

This is a tax form that includes qualified tuition and fees; scholarships, grants and other third-party receipts (not including loans or payments from student or family members); indication of at least half-time status; indication if the student was a graduate student; all according to the date they were posted to the student’s account, within the calendar tax year.

Important note: Usually tuition charges and fees for the Spring semester are charged to the student’s account in the preceding November/December timeframe and therefore, are included in the tax form for the calendar tax year preceding the start date of the Spring semester, with Box 7 check-marked to indicate that a portion of the tuition charges and fees in Box 2, are for an academic period beginning January-March of the following year.  However, Spring semester’s financial aid that would be reported in Box 5 -scholarships, grants and other third-party receipts (not including loans or payments from student or family members), does not post to the student’s account until after January 1st, therefore is reported on the following tax year’s 1098T form.

Additionally important to note: Educational institutions can report either in Box 1 (payments) or Box 2 (qualified tuition and fees), but not both.  Pacific University has always reported the Box 2 method, therefore, please understand that payments you make to your account are not reported by the University.  If you file your tax return based on what you paid for qualified tuition and fees, the University’s 1098T tax form does not include that information and your supporting documentation for your payments would include, but not limited to, your payment receipts, the student account statement or otherwise.  For questions regarding a student account, please contact our Student Account Coordinator, Ben Bateman at bate5338@pacificu.edu.

To clarify information recorded on your 1098T Tax Form, or if you did not receive the form (and are eligible to receive one), you may send your inquiry via email to the 1098T Tax Form Email Hotline at businessoffice@pacificu.edu or call the 1098T Tax Form Hotline (503) 352-3198, which is a voice mailbox (VM). Include your name, phone number, student ID or SSN and your question, so that research can be done prior to responding. If you are a parent calling on behalf of your student, you will have to be pre-authorized on the Business Office’s Student Contract Form. The email and voice mail will be checked periodically and a response provided as soon as possible.

For all other 1098T tax questions, please consult your tax preparer. Pacific University cannot legally give you advice about your taxes.

Why would I not receive a 1098T Tax Form?

Potential reasons for not receiving a 1098T Tax form are listed below. 

  • Students only taking courses for which no academic credit is offered.
  • Any student who does not have a United States Social Security Number in your system profile at Pacific University.
  • Students whose qualified tuition and related expenses are entirely covered by scholarships, grants, outside resources, government entities, tuition remission or exchange, other or combination thereof.
  • The preferred mailing address in your system profile at Pacific University is not current at the time the form is generated and mailed. However, now the forms are also available at BoxerOnline for students eligible to receive one. The BoxerOnline version began with the 2011 tax year. Tax form reprints for years prior to 2011 will have to be requested through the tax form hotline number or email.
  • Students who graduated during the calendar year, whose last semester attended was in Spring and tuition charges and fees for that Spring semester were posted to the student’s account in the prior calendar year, therefore included in the prior calendar year’s 1098T Tax Form.

For additional information, including specific instructions for the 1098T form and Publication 970 – Tax Benefits for Education, please visit the official IRS website.

Need a Canadian tax form?

If you are a Canadian student and you need a tax form, please fill out the form below and turn it in to Renee Vanzant in the Business Office. If you do not fill out a form, you will not receive a Canadian tax form.

Canadian Tax Form (pdf)