Mail Services

Our Mission

Pacific University Mail Services is committed to providing customer service in a caring and welcoming atmosphere. We aim to provide professional, knowledgeable and technical support to assist the departments, faculty, staff, and students with all of their mailing and shipping needs.

Our Purpose

Pacific University Mail Services is a versatile campus operation dedicated to providing mailing expertise and resources for your convenience. Our services include departmental mail and package delivery, student mail management, outgoing shipping services, automation mailing services and address update services. We do our utmost to encourage sustainability in both Forest Grove and Hillsboro. Our staff maintains a vast knowledge of the ever-changing mail industry and regulations and we are always happy to help.

Customer Service Counter Hours

Forest Grove: Monday - Friday from 11 a.m. to 4 p.m.

Hillsboro Campus: Monday - Friday from 9 a.m. to 3 p.m.

Forest Grove Office Hours

Monday - Friday from 8 a.m. to 5 p.m.

Our Staff

Donna Hepler | Mail Services Supervisor
503-352-2192

Judy Cook | Asst. Mail Services Supervisor
HPC/FG | 503-352-3192 or HPC 503-352-7379

Justin McRobert | Mail Services Courier
503-352-3193

Victoria Chinn | Customer Service Specialist
503-352-2266

Samantha Richards | Mail Services Technical Specialist
503-352-3100

Contact Us

Forest Grove:
t: 503-352-2192 | f: 503-352-2242 | mailservices@pacificu.edu

Health Professions Campus:
t: 503-352-7379 | f: 503-352-7380 | mailservices@pacificu.edu