FAQS

This section contains answers to Frequently Asked Questions. If there is a question that remains unanswered, please contact a Business Office Staff to further assist you.

Student Accounts

Important Payment Information:

IMPORTANT PAYMENT INFORMATION

• What do I do if I can’t make a payment?
  Contact the Business Office as soon as possible to inform them of your situation and your attempts to make payment. They can further help you and give you advice on what to do for your situation.
  
  

• What if I already have insurance?
  Fill out an Insurance waiver form, available online or at our office and submit it to the business office. You must have proof of insurance. Insurance Waiver (PDF)
  
  
• Why did I receive a 1098T form in the mail?
  1098 T is a tuition statement that includes tuition and fees billed, scholarships and grants received, indication of at least half-time status, as well as indicate if the student was a graduate student in 2007. For questions, the phone line is: 503-352-2745.  Follow the prompts to leave a message or speak with a representative.
  * Consult your tax preparer for further details and limitations on these potential tax benefits.

• Why are the boxes empty on the 1098T Form?
• As a University, we are given the choice to report either Box 1 or 2, not both.  Pacific University has chosen to report Box 2, which shows any tuition and fees that you have been charged for the 2007 calendar year.  We do not report any payments you make on your account.

Student Loans

• What do I do after I graduate?
  Update your contact information regularly. If you get married or move, let the loan company know as soon as possible.
  
  
• What do I do if I can’t make a payment?
  Call Campus Partners (800-334-8609)or Sylvia Aust (503-352-2178).
  
  
• Do I need to sign a promissory note every year?
  Yes, see or call Financial Aid.