Technology Help Resources


Getting Help

For information about contacting technology support staff, see our Knowledgebase article Contacting Support.


Our Help Knowledgebase contains searchable information about a variety of technology help topics.


Handouts & Wizards

Training Resources

Interactive Resources


Log on to the Cerberus Helpdesk to enter call tickets into the UIS call ticketing system and check on the status of existing call tickets.  Tickets are also created when you email

Go here when directed to by a technology specialist in order to allow that technology specialist to remotely view and access your computer.


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