Technology Help Resources

 

Getting Help

For information about contacting technology support staff, see our Knowledgebase article Contacting Support.


Knowledgebase

Our Help Knowledgebase contains searchable information about a variety of technology help topics.


 


Handouts & Wizards


Training Resources


Interactive Resources

 

Log on to the Cerberus Helpdesk to enter call tickets into the UIS call ticketing system and check on the status of existing call tickets.  Tickets are also created when you email help@pacificu.edu.

Go here when directed to by a technology specialist in order to allow that technology specialist to remotely view and access your computer.


 

Get Adobe® Reader®Files in Adobe® PDF require Adobe® Reader® to view. If you do not currently have Adobe® Reader® installed, you may download it from the Adobe® website.