Job #:  1418

Serves as Director of Educational and Patient Care for Pacific University College of Optometry


o  Works to ensure quality of clinical education within the clinic

o  Facilitates development and enhancement of educational clinical experiences, including direct patient care, observation, and other activities

o  Works with College of Optometry central administration in the design and implementation of clinic scheduling and activities.

o  Works with College of Optometry administration to review intern performance, and assist in the development of remediation plans, as needed.


o  Works to ensure the quality of patient care provided on siteo  Supervises the patient care process, with attention to quality of service and patient satisfaction

o  Serves as the on-site custodian of patient records and HIPAA Clinic Privacy Officer. Reviews charts and records, as needed, prior to printing and directs distribution of documents during referrals in response to records requests. Assesses the validity and compliance of HlPAA regulations for release of information, documents, and disclaimers.

o  Responds to patient concerns when problems and issues are not readily resolvable by assigned clinic staff.

o  Approves and signs patient records, prescriptions, and referrals, as needed, when the doctor of record is absent. Assumes responsibility for a given patient's care when the doctor of record cannot be reached.


o  Assists the Associate Dean of Clinical Programs (ADCP) in administering the clinical program and is an empowered contributor as a member of any clinical committee.

o  Assists in the recruitment, interviews, and final hiring decisions of clinical support staff at the site.

o  Provides on-site supervision of clinical support staff at the site.

o  Gives final approval on fee adjustments and exceptions to standard clinic policies at the site.

o  Assists the ADCP in defining and implementing the educational and business policies appropriate to the site.

o  Serves as Total Quality Manager at the clinic. Coordinates Quality Assurance/Quality Improvement programs and assists the ADCP in managing remediation and enhancement when indicated at the site. Serves as the on-site Clinic Privacy Officer at the site. Responsible for implementing Health Insurance Portability and Accountability Act (HIPAA) policies and procedures at the site, for monitoring site activities related to PHI for compliance with current HIPAA guidelines and regulations, and ensures that the site is acting within the letter of the law.

o  Advocates and applies sound management strategy designed to expand and enhance the clinical education process while simultaneously supporting excellence in patient care and fiscal responsibility.

o  Serves as immediate supervisor of attending physicians at the site.

o  Assists the ADCP in the recruitment, interviews, appointment, development, evaluation and advisement of clinical attending physicians at the site.

o  Assists the ADCP in conducting regular meetings of the clinical faculty (through coordination with the Clinics Office).

o  Monitors physical clinic and equipment needs, coordinates instrument repair, equipment replacement, and preventive maintenance.

o  Monitors patient, professional, and support staff concerns, and advocates changes in policy and procedure whenever appropriate.


o  Works with the ADCP to advise support staff of new and current developments, policies, procedures, and protocols.

o  Serves as liaison and advocate on behalf of part-time clinical attending physicians. Actively communicates issues, policies, procedures, and protocols to clinical attending physicians and to clinical support staff.

o  Serves as liaison and advocate on behalf of students, patients, and staff, communicates issues, policies, procedures, and protocols.


o  Works to develop and enhance work relationships and communication with referring providers and industry.

o  Works with the ADCP to provide opportunities for personal and professional development for optometric and support personnel associated with the site.


o  Possession of active and highest level of certification to use diagnostic and therapeutic pharmaceutical agents, as permissible under Oregon Law (ATI).

o  Experience in broad-scope optometric care is essential and private sector experience is desirable.

o  Clinical competencies are regularly assessed and documented according to the Pacific University College of Optometry Credentialing and Privileging Program.

o  Experience in health care management is desirable.


o  Clinic office environment.

o  Office space, personal telephone, desk and computer.


Retains complete on-site decision-making authority regarding day-to-day functions, activities, and responsibilities. This authority is global across the site and applies to activities involving students, clinical faculty and support staff. The Director of Clinic is expected to bring major issues to the immediate attention of the ADCP, or other responsible persons as deemed appropriate.

Reports to the ADCP, the Clinics Committee, and the Dean, College of Optometry.


1.  Possession of the Doctor of Optometry degree from an ACOE accredited institution.

2.  Be eligible for licensure with diagnostic, therapeutic topical and non-topical pharmaceutical agents as permissible under Oregon law.

3.  Be eligible for credentialing and privileging in compliance with Pacific University College of Optometry standards.

4.  Experience in broad-scope optometric care, and a commitment to excellence in optometric education and life-long learning are essential

5.  Experience in health care management is desirable.

APPLICATION:  Please email cover letter, resume and names and phone numbers of three professional references to  Please name your documents as shown in the following example: (Example:  Adams_Amy letter, Adams_Amy resume, Adams_Amy references).  You may also mail your application materials to Human Resources/Pacific University, 2043 College Way, Forest Grove, OR  97116.

Application materials will be screened and interview candidates will be selected and notified.  The hiring process normally consists of several interviews and can last several weeks depending on the position.  Employment is contingent upon eligibility to work in the United States and successful completion of a background check.  If the position is posted on our job board at it is an available position and you may apply.  No phone calls please.


Pacific University is a small but diverse community, where students thrive in a personal academic environment.  Tracing its roots back to 1849, when it began as a school for orphans of the Oregon Trail, Pacific has long been devoted to making a difference in people’s lives.  Nestled in the valley at the base of the coastal range and Mount Hood, the university is only a half hour to the Portland metro center. 

Today, students study in a unique combination of undergraduate, graduate and professional programs in the liberal arts and sciences, optometry, education, health professions and business.  Pacific University has campuses in Forest Grove, Hillsboro, Eugene and Woodburn, Ore., as well as an office in Honolulu.  In addition, a variety of Pacific University health and eye clinics throughout the Portland area serve patients and provide students with practical experience.

At Pacific University, students and faculty engage in discovery through close, nurturing relationships that provide extraordinary learning experiences.  International study, service learning, internships and co-curricular activities have been integral parts of the education of nearly 25,000 alumni worldwide who share in the Boxer spirit.


It is the policy of Pacific University not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, sex or gender (including pregnancy, sexual harassment and other sexual misconduct including acts of sexual violence such as rape, sexual assault, sexual exploitation and coercion), gender identity and/or expression (including a transgender identity), sexual orientation, military or veteran status,  genetic information,  or any other characteristic protected under applicable federal, state or local law.  Retaliation is also prohibited.  Pacific University will comply with state and federal laws such as Title IX, Title VI and Title VII of the Civil Rights Act, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act, and other similar laws that prohibit discrimination.  Questions or complaints may be directed to the Vice President for Academic Affairs, 2043 College Way, Forest Grove, OR 97116,