Technology Help Resources

Helpdesk Hours: M-F 8a-5p.
Phone: 503-352-1500
Email: help@pacificu.edu

Zoom: Helpdesk Zoom Meeting

Note: Walk-in support available by appointment only.  Please contact us to arrange a visit.

KnowledgeBase

Our Help Knowledgebase contains searchable information about a variety of technology help topics.


Remote Help

Training Resources

BoxerMail

Forwarding BoxerMail to Another email (pdf)
Archiving BoxerMail with Apple Mail (pdf)
Archiving BoxerMail with Windows Mail (pdf)
Archiving BoxerMail with Outlook (pdf)

Students

Student Email on iOS Devices (pdf)

Faculty/Staff

Updating and Releasing Phonebook Information (pdf)
Faculty/Staff Email on Blackberry Mobile Devices (pdf)
Faculty/Staff Email on Android Devices (pdf)
Faculty/Staff Email on iOS Devices (pdf)