Online Tutoring

Online tutoring at Pacific is available through GoBoard, which allows students to meet with our CLASS tutors online in real-time using videoconferencing and a shared interactive canvas. 

Online tutoring is available for writing and select subjects. Tutors with online availability are indicated on the schedule with “online” next to their name. Once you have scheduled your online tutoring appointment, you will receive two emails:

  • The first will be the standard appointment confirmation with the day, time, and tutor for your appointment. This email also includes information about using GoBoard, our online tutoring platform.
  • The second will include a unique link to your online tutoring session. Be sure to save this email and link so you can enter your GoBoard room!

Preparing for an online tutoring session

  1. Set up your technology
    • Make sure you are using the latest version of the Google Chrome browser. GoBoard does not work in Firefox, Safari, or Internet Explorer.
    • We highly recommend that you utilize headphones with a microphone and/or a webcam that will allow you to talk back and forth with the tutor.
  2. Complete the Online Tutoring Learning Agreement - you only need to complete this once, prior to your first online session 
  3. Review the instructions on how to use GoBoard
  4. Test GoBoard - as soon as you receive the link to your session, you are welcome to join the room and familiarize yourself with the GoBoard features. You will always be able to return to the room using the same link.
    To enter your GoBoard tutoring room:
    • Follow the link provided by your tutor and enter your name and Pacific email address when prompted
    • Allow GoBoard to access your webcam and microphone and enter the room

If you need help with GoBoard, you can call 503-352-1404 during normal business hours. You can also contact GoBoard tech support at help@GoBoard.com or call 877-919-8886.