Credit Balances | Graduate & Professional

If your student account is carrying a credit balance, Student Accounts in the Business Office will initiate a student account refund. Pending financial aid does not qualify for a refund; all financial aid eligibility requirements must be met and the financial aid funds must have disbursed to the student account before a refund will be issued. Credit balances will be refunded via electronic payment or via paper check. Refunds will be released on or after the first day of classes each semester/term and only when a credit actually exists on a student’s account. Following the first day of classes, refunds will be released weekly. Students who have elected direct deposit will have their funds automatically released to their preferred bank account on record.

Students manage their student account and bank information through BoxerOnline at For students who have not enrolled in electronic payment, paper checks will be issued and held for pickup with Student Accounts in the Business Office unless other arrangements have been made. Checks are held for 10 days and then mailed to the preferred mailing address on record.