The Doctor of Physical Therapy Program at Pacific University is accredited by the Commission on Accreditation in Physical Therapy Education (CAPTE), 1111 North Fairfax Street, Alexandria, Virginia 22314; telephone: 703-706-3245; email: firstname.lastname@example.org; website: http://www.capteonline.org.
Procedure for submitting a complaint about the program to CAPTE
CAPTE has a mechanism to consider formal complaints about physical therapy education programs that allege a program is not in compliance with one or more of CAPTE's Evaluative Criteria or has violated any of CAPTE's expectations related to academic integrity.
CAPTE will not consider complaints that fall outside the jurisdiction/authority as expressed in the Evaluative Criteria and the academic integrity statements. When appropriate, complainants will be referred to other organizations to pursue their concern(s).
In order for CAPTE to consider a formal complaint, several conditions must be met:
- The complaint must be specifically linked to the relevant Evaluative Criteria or to the integrity statement.
- The complainant must have exhausted all remedies available through the institution, if appropriate.
- The complaint must be submitted in writing, using the format prescribed by CAPTE, and must be signed by the complainant.
- The event(s) being complained about must have occurred at least in part within the last three (3) years of the date the complaint is filed.
In reviewing and acting on a complaint, CAPTE cannot and does not function as an arbiter between the complainant and the institution. Should CAPTE find that a complaint has merit and that the program is out of compliance with the Evaluative Criteria or the integrity statement(s), CAPTE can only require the program to come into compliance with the Evaluative Criteria. CAPTE cannot force a program into any specific resolution of the situation that is requested in the complaint.
To obtain the materials necessary for submitting a complaint, contact the APTA Accreditation Department at 703/706-3245 or at email@example.com.
Pacific University is accredited by the Northwest Commission on Colleges and Universities (NWCCU).