University Information Services

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Contact the Helpdesk

Phone: 503-352-1500
(MTWF 8a-9p, R 8a-5p, Sa 1-9p, Su 12-8p)

Web help requests: Services Portal

UIS Mission

Empower, support and facilitate the university to further its mission through the effective use of information technology.

UIS Goal

University Information Services will provide a rich, secure and sustainable technology environment, and will be the top-rated higher education technology services team in Oregon. We strive to be strategic partners, enabling individuals to engage current and evolving technologies to advance their academic and research activities.

UIS Values

  • Partnership: Strengthening collaborative and strategic partnerships with every area of the university to support their unique needs and business processes, and assisting the university as a whole in practicing mature IT project and data governance.
  • Reliability: Providing a sustainable, well-supported, dependable, and proactive IT environment while continuing to facilitate innovation at the edges of our standards.
  • Innovation: Advocating for the availability of new and existing technology, and best practices for its use, in order to enable prosperity and excellence at Pacific.
  • Integrity: Contributing to Pacific's open and mutually respectful environment by being honest, transparent, equity-centered, receptive to feedback, driven by results, and customer service-oriented.
  • Guardianship: Protecting Pacific and the information under our care from those who would seek to do technological harm as well as from: compliance issues, loss of important records, unexpected or unreasonable costs, and overuse of limited shared resources.

UIS Staff

Brian King, Chief Information Officer / Chief Information Security Officer
Rita Barton, Senior Administrative Assistant and Project Management Coordinator


Technical Operations 

Julie Ofstead, Manager of Technology Infrastructure
Brandon Browning, Senior Systems & Database Administrator
Eric Lambert, Senior Network Systems Engineer
David Rosalez, Network Operations/Telecom Analyst
David Van Diest, Windows Systems Administrator
Scott Wiesenmeyer, Network Administrator

Enterprise Data Systems

Katie Morgan, Manager of Enterprise Data Systems
Jeremy Coatney, Business Analyst/Programmer
Dave Morelli, Enterprise Database Administrator
Peter Morgan, Programmer/Business Analyst
Greg Paetzhold, Enterprise Systems Administrator

Technology Helpdesk

Bill Carrigan, Manager of Helpdesk Services
Mathew Flaherty, Helpdesk Specialist
Dale Miguel, Classroom Technology Systems Analyst
Colin Nealon, Senior Helpdesk Specialist
Rutul Patel, Senior Helpdesk Supervisor
Bao Teav, Helpdesk Specialist

Healthcare Clinic Information Technologies

Colton Underhill, Manager of Clinical Technology Support
Cory Delaney, Clinic Technology Systems Analyst