Transcripts

Ordering Transcripts

Pacific University partners with Parchment, a global leader in the secure production and delivery of both paper and electronic academic transcripts, using their online ordering system. Alumni and students order and pay for transcripts online, can upload attachments to be sent with their transcripts, electronically track their orders, and know when their transcripts have been sent. In addition, transcripts can be produced as secure PDF documents and sent electronically, which speeds up turn-around time and eliminates paper from the process.

At Pacific, official transcripts show graded courses and include the university seal and signature of the University Registrar. Printed official transcripts are on red security paper; an electronic transcript is considered official only when the designated recipient receives it after notification from Parchment.

Formatting Options: Transcripts of alumni in attendance at Pacific prior to 1993 are available for paper delivery only. Others can select electronic or paper transcripts.

Processing and Delivery Options Transcript orders are processed within 3-5 business days of receiving a completed request. Rush processing (within 1-2 business days) can be requested for an additional charge. Electronic transcripts are delivered within one business day of the order being processed by Pacific. Printed transcripts have a number of delivery options (see below), for an additional charge.

Ordering: The first time you enter this system, you must set up an account, regardless of whether you had set one up with our previous provider or enter through BoxerOnline. Be sure to continue to log in with the email address that you used initially; using a different email address will require you to create another account, and you will not be able to track past orders.  Chrome works best.

Ordering Through BoxerOnline:

  • Using Chrome, Safari, Edge, or Internet Explorer, login to BoxerOnline
  • Click on Transcript/Diploma Request
    • If you already were logged in through Pacific’s Single Sign-On, you will be taken into the ordering system.
    • If not, you will be taken to Pacific’s Single Sign-On page.  Log in.
  • Create an account as requested the first time
  • You now are in the ordering system; make your selections and place your order
  • After your order has been processed, you will receive an email confirming that your transcript has been sent

If you have a BoxerOnline account but the system is unavailable, click HERE.

Ordering Without a BoxerOnline account:

  • Using Chrome, Safari, Edge, or Internet Explorer, go to Order Legacy Transcript
  • Create an account as requested the first time
  • You now are in the ordering system; make your selections and place your order
  • After your order has been processed, you will receive an email confirming that your transcript has been sent

Canceling Orders

If you need to cancel an order (for example, if you failed to upload documents that should be sent with your transcript), you may do so if it has not yet been processed. To cancel, email registrar@pacificu.edu from your Pacific email account or fax a request to 503-352-2950. Be sure to include your name and recipient's name and address.

Tracking Orders

Emails are sent to you:

  • When your order has been received
  • When your order has been processed
  • If your order cannot be processed because of a financial or other hold

Additionally, you can log in to BoxerOnline, click on Transcript/Diploma Request then click on Order Status; or, go to Parchment via this link: Order Legacy Transcript, log in and click on Order Status.  Please note that paper transcripts sent via USPS cannot be tracked.

Costs

  • Total cost for electronic delivery with normal processing:  $5
    • Cost per transcript (within 3-5 business days): $2
    • Cost per online order: $3
    • Cost for electronic delivery: Free
  • Paper transcripts, expedited delivery, and rush processing can be ordered for additional cost
    • Optional rush processing (within 1-2 business days): $12
    • Paper transcript delivery options:
      • US Postal Service to US/Canada: $2.50
      • US Postal Service International:  $5.00
      • FedEx Domestic: $25
      • FedEx International:  $47.50