Healthcare Billing and Coding - Auditing and Monitoring

POL-COM4837

Pacific University Healthcare Clinic workforce members are committed to quality, honesty and integrity in our handling of billing and coding activities within the healthcare clinics.  We are committed to operate within the laws, rules, regulations, and policies set by the federal and state governments, insurance programs and Medicare/Medicaid carriers, fiscal intermediaries, and others.

There will be both internal and external (i.e. by a contracted independent consultant, or other professional and/or government or regulatory agencies) auditing of proper coding, chart documentation, billing, and data integrity.

PUNID required for viewing policy.

Nov. 13, 2018

Healthcare Billing and Coding - Complaint/Grievance Policy

POL-COM4836

Pacific University Healthcare Clinic workforce members are committed to quality, honesty and integrity in our handling of billing and coding activities within the healthcare clinics.  We are committed to operate within the laws, rules, regulations, and policies  set  by  the  federal  and  state  governments,  insurance  programs  and Medicare/Medicaid carriers, fiscal intermediaries, and others.

Each clinic will be responsible to inform patients and workforce members of their rights with regard to the billing and coding grievance policy. A grievance must be received in written form. If a billing or coding grievance comes to the clinic and can’t be resolved at the clinic level, the clinic must notify the Compliance Officer within 3 business days, documenting the date the grievance was received, the written grievance, a brief statement of the facts alleged, and any documentation that applies to the disputed item(s). Pacific University Healthcare Clinics will commit to maintain a direct channel of communication and mediation between compliance officer, individual patients, patient’s representative, or advocate to resolve any concerns in a positive and timely manner.

PUNID required for viewing policy.

Nov. 13, 2018

Healthcare Billing and Coding Education and Training

POL-COM4835

Pacific University Healthcare Clinic workforce members are committed to quality, honesty and integrity in our handling of billing and coding activities within the healthcare clinics.  We are committed to operate within the laws, rules, regulations, and policies set by the federal and state governments, insurance programs and Medicare/Medicaid carriers, fiscal intermediaries, and others.

The University requires full compliance with all relevant health care billing and coding regulations. All billing and coding workforce members are required to have a strong knowledge of, and to stay current with, applicable laws and regulations as well as University policies and procedures relevant to their areas of responsibility.

PUNID Required to view policy

Nov. 13, 2018

Healthcare Billing and Compliance Standards

POL-COM4834

Pacific University Healthcare Clinic workforce members are committed to quality, honesty and integrity in our handling of billing and coding activities within the healthcare clinics.  We are committed to operate within the laws, rules, regulations, and policies set by the federal and state governments, insurance programs and Medicare/Medicaid carriers, fiscal intermediaries, and others.

All clinical billing and coding will be done in compliance with all applicable state and federal laws and regulations.  Pacific University follows the standards set forth by the Office of Inspector General (OIG) to identify areas of billing and coding at risk for non-compliance.  Pacific University workforce members will ensure their billing and coding is compliant with these standards.

(PUNID required to view policy.)

Nov. 13, 2018

Identification Cards

POL - U1025

Identification (ID) cards (Boxer Cards) are issued to Pacific University employees. An ID card may be required for admission to or participation in University programs.

The University ID card also serves as a library card. ID cards are issued by Campus Public Safety.

Jun. 1, 2018

Identity Theft Prevention Policy and Red Flag Guidelines

POL-BOT1301

Pacific University developed this Identity Theft Prevention Policy pursuant to the Federal Trade Commission’s Red Flags Rule, which implements Section 114 of the Fair and Accurate Credit Transaction (FACT) Act of 2003. The purpose is to establish an Identity Theft Prevention Policy designed to detect, prevent and mitigate identity theft in connection with the opening of a covered account or an existing covered account and to provide for continued administration of the policy.

This protection policy applies to students, employees, board members, contractors, consultants, temporary workers, and other workers at the University, service providers, including all personnel affiliated with third parties.

Pacific University shall include policies and procedures to:

  1. Identify relevant red flags to ensure the detection of possible risk of identity theft to customers and incorporate those red flags into the policy;
  2. Detect red flags that have been incorporated into the policy;
  3. Respond appropriately to any red flags that are detected to prevent and mitigate identity theft; and
  4. Ensure the policy is updated periodically to reflect changes in risks to customers and to the safety and soundness of the creditor from identity theft

Administration of the policy is with the Vice President of Finance and Administration in development, implementation and oversight. This includes ongoing staff training and oversight of service provider arrangements to ensure compliance.

PUNID required to see full policy document. 

Feb. 12, 2020

Parking Policy

POL U-1027

Faculty, staff and students are expected to comply with campus parking rules and regulations. Parking permits and a copy of current parking regulations may be obtained from the Office of Campus Public Safety.

Parking Assessment Memo

Jun. 1, 2018

Policy Governing Identity Theft Prevention Program and Red Flag Guidelines

POL-FA4001

The purpose of this policy is to establish an Identity Theft Prevention Program designed to detect, prevent and mitigate identity theft in connection with the opening of a covered account or an existing covered account and to provide for continued administration of the Program. Further, the efforts and resources committed must be appropriate to the size and complexity of the organization and the nature and scope of its activities. The Program shall include reasonable policies and procedures to:

  1. Identify relevant red flags to ensure the detection of possible risk of identity theft to customers and incorporate those red flags into the Program;
  2. Detect red flags that have been incorporated into the Program;
  3. Respond appropriately to any red flags that are detected to prevent and mitigate identity theft; and
  4. Ensure the Program is updated periodically to reflect changes in risks to customers and to the safety and soundness of the creditor from identity theft

Administration of the Program is with the Vice President of Finance and Administration in development, implementation and oversight. This includes ongoing staff training and oversight of service provider arrangements to ensure compliance.

Pacific University developed this identity Theft Prevention Program (“Program”) pursuant to the Federal Trade Commission’s Red Flags Rule, which implements Section 114 of the Fair and Accurate Credit Transactions Act (FACT ACT) of 2003. This program was received and reviewed by the Executive Committee of the Board of Trustees on April 13th, 2009 and reviewed and updated by the Board of Trustees Audit Committee in February 2020. 

Policy requires PUNet ID to review.

Jun. 10, 2009

Styrofoam Purchase Policy

POL-PUR4701

Based on the facts that Styrofoam (or expanded polystyrene) is petroleum based, (which is a nonrenewable resource and a significant emitter of greenhouse gases), non-biodegradable, a top contributor to hazardous waste, and releases toxic chemicals styrene and benzene when exposed to hot, acidic, alcoholic, or oily substances, this policy bans the further purchase of Styrofoam for Pacific University affiliated programs.

Styrofoam foam food service containers shall not be sold, used, provided, or offered for use at any Pacific University authorized concession, university sponsored event, or university program. Pacific will transition to using PCW (post-consumer waste) materials for its single use foodware needs. Pacific is allowed a phase-in period to use up the remaining stock of Styrofoam containers, until July 1, 2021, at which point an alternative material must be used.

PUNID Required to view policy document.

May. 7, 2020

Thefts and Damage

POL - U1023

All thefts or damage to University property and all other thefts, which come to the attention of the University employees, are to be reported promptly to Campus Public Safety.

A form for such reports is available in the Office of Campus Public Safety.

Jun. 1, 2018

University Travel Policy

POL-BUS4301

In recognition of the important work that Pacific University employees conduct at conferences, presentations, site visits, development trips, and more, the University Travel Policy provides a way to ensure cost effectiveness and accountability while upholding Pacific University’s mission.

This policy has been created to govern spending on travel and expenses related directly to business travel for Pacific University, in compliance with IRS regulations. The University will reimburse individuals for reasonable, necessary, appropriate and approved travel and business expenses incurred in the performance of University business.

All employees must receive approval from their supervisor before traveling to conferences, workshops, and other off-campus events. Documentation showing this approval may differ for some areas and employees should consult their supervisor. If an area does not have a current system in place employees may utilize a Travel Authorization Form (TAF). For travel to other campuses, prior approval is not necessary.

Prior approval must be documented prior to arranging any travel. The University may not reimburse travel plans made without prior approval from the employee’s supervisor. A purchase order is not required for travel expenses.

In adherence with IRS guidelines, when the employee returns from their travel, they are required to submit a Travel Expense Report to the Business Office with the proper documentation and approval paperwork, within 30 days. The 30-day rule is necessary to allow for processing, and given the IRS may now consider later-filed reimbursements as taxable income to the employee and subject to income and withholding taxes, employees are asked to adhere to this deadline. However, fiscal year-end deadlines set by the Business Office may impact this 30-day requirement and forms may be required to be submitted in less than 30 days.

*Note - Policy document was updated on 2/1/19 to clarify procedures related to obtaining travel insurance.

Travel Authorization Form - June 2019

Travel Expense Report & Reconciliation Form - June 2019

Travel Insurance Information, updated 2/1/19  (for questions related to university insurance, contact the executive assistant to the VP of Finance)

PUNet ID required for review of documents.

Dec. 18, 2018