Helpdesk Knowledgebase articles:

Online Tools

Service Notice

The transition of employees to Google mail and calendars has been completed.
Employees can check email via

For more information, see our Google documentation hub.

Summer Helpdesk Hours

Weekdays 8a-5p

Phone: 503-352-1500

Zoom: Helpdesk Zoom Meeting

Contact us to arrange in-person support at our Forest Grove and Hillsboro offices.

Online Services

In addition to the following online services available to the entire Pacific community, there are also faculty & staff only online tools.

Box - Secure online file storage and sharing.  See the Box knowledgebase article for more.

BoxerOnline - Students: Manage your academic program, records, schedules and financial accounts. Faculty: Enter grades and check class rosters. Staff: Enter direct deposit information. Budget Officers: View budgets, encumbrances, actual amounts, vouchers and purchase orders.

Boxer Alerts - Receive alerts about emergencies or unplanned campus closures. 

Boxer Mail - Student email system. Note: Employees can access this for their email after 7/30/21.

Calendar - Information about university events. You can find more information about how to add events to the calendar here

Cerberus Helpdesk - Browse or search the Knowledgebase, submit help tickets or check on the status of help tickets.

Compliance Training - Access to compliance training for students, faculty and staff in healthcare-related programs, including BlueVolt training.

Deposit Online - Admitted students can deposit online if you have already established your PUnet account.  If you have questions about establishing your PUnet account, please contact

E*Value - Healthcare education management system used by students, faculty and staff of clinical education programs.

IOTA 360 - Course evaluations.

Mobile Print - Email documents to or for Pharos printing from mobile devices.

Moodle - Learning management system for Pacific University.

myAccount - Manage your PUNet account and your personal information (including addresses).

Pacific uStores - An online marketplace for use by Pacific departments.

Paycom - All-in-one HR and payroll system.

Pay Student Account - View and pay your financial accounts using pay student account. Students can also grant guest access to their accounts to parents and others.

Qualtrics - Create and distribute surveys.

Room Scheduling - Campus community classroom, meeting and events EMS room scheduling tool to make room reservations and more.  

SecureMail Quarantine - Log in here to see the contents of your spam quarantine.

Self Service - Students can go here to manage their Financial Aid and apply for Graduation. Links to the Self Service Financial Aid and Graduation applications are also available in BoxerOnline.

Wordpress Community - Maintained by CETCI for easy creation of websites and ePortfolios.

Zoom - Online video meetings.

Faculty & Staff Only Online Services

Adoption & Insights Portal - A web-based platform built exclusively for faculty and department administrators that enables them to research and adopt course materials in one place.

BoxerApps - Pacific-branded Google applications, including sites, docs, calendar, contacts, chat, YouTube and blogger.

Colleague UI (please use Chrome!) - For more information, see UI 5 Introduction & Resources.

DocuSign - An electronic signature and online form system.

WebMail - This no longer gives access to active employee mailboxes.  Employees should go to Boxer Mail instead.  WebMail will be kept available for a short period for employees to view their archived pre-conversion mailboxes.