Helpdesk Knowledgebase articles:
 

Online Tools

Note: Colleague-based production systems, including Colleague UI, BoxerOnline, Self-Service, and TouchNet, will be unavailable 12/3 starting at 5pm until the morning of 12/7.

 


Fall Helpdesk Hours

Phone: 503-352-1500
(M-F 8a-8p, Sa-Su 11a-8p)

Zoom: Helpdesk Zoom Meeting
(M-F 8a-5p)

Email: help@pacificu.edu

If you need in person support at one of our locations, please contact us to arrange a visit.

Online Services

Box - Secure online file storage and sharing.  See the Box knowledgebase article for more.

Unavailable 12/3 5p-12/7 BoxerOnline - Students: Manage your academic program, records, schedules and financial accounts. Faculty: Enter grades and check class rosters. Staff: Enter direct deposit information. Budget Officers: View budgets, encumbrances, actual amounts, vouchers and purchase orders.

Boxer Alerts - Receive alerts about emergencies or unplanned campus closures. 

Boxer Mail - Student email system. 

Calendar - Information about university events. You can find more information about how to add events to the calendar here

Cerberus Helpdesk - Browse or search the Knowledgebase, submit help tickets or check on the status of help tickets.

Compliance Training - Access to compliance training for students, faculty and staff in healthcare-related programs, including BlueVolt training.

Unavailable 12/3 5p-12/7 Deposit Online - Admitted students can deposit online if you have already established your PUnet account.  If you have questions about establishing your PUnet account, please contact help@pacificu.edu.

E*Value - Healthcare education management system used by students, faculty and staff of clinical education programs.

IOTA 360 - Course evaluations.

Mobile Print - Email documents to pharosbw@pacificu.edu or pharoscolor@pacificu.edu for Pharos printing from mobile devices.

Moodle - Learning management system for Pacific University.

myAccount - Manage your PUNet account and your personal information (including addresses).

Unavailable 12/3 5p-12/7 Pacific uStores - An online marketplace for use by Pacific departments.

Paycom - All-in-one HR and payroll system.

Unavailable 12/3 5p-12/7 Pay Student Account - View and pay your financial accounts using pay student account. Students can also grant guest access to their accounts to parents and others.

Qualtrics - Create and distribute surveys.

Room Scheduling - Campus community classroom, meeting and events EMS room scheduling tool to make room reservations and more.  

SecureMail Quarantine - Log in here to see the contents of your spam quarantine.

Unavailable 12/3 5p-12/7 Self Service - Students can go here to manage their Financial Aid and apply for Graduation. Links to the Self Service Financial Aid and Graduation applications are also available in BoxerOnline.

Wordpress Community - Maintained by CETCI for easy creationof websites and ePortfolios.

Zoom - Online video meetings.

Faculty & Staff Only Online Services

BoxerApps - Pacific-branded Google applications, including sites, docs, calendar, contacts, chat, YouTube and blogger.

Unavailable 12/3 5p-12/7 Colleague UI (please use Chrome!) - For more information, see UI 5 Introduction & Resources.

DocuSign - An electronic signature and online form system.

WebMail - Web-based access to the faculty and staff email system. Students should not log in here, but to BoxerMail, above.