University Information Services

Contact the Helpdesk
Helpdesk Zoom Meeting 
(weekdays 8a-5p)
Phone: 503-352-1500
(MTWF 8a-9p, R 8a-5p, Sa 1-9p, Su 12-8p)
Web help requests: Services Portal

 

UIS Mission

Empower, support and facilitate the university to further its mission through the effective use of information technology.

UIS Goal

University Information Services will provide a rich, secure and sustainable technology environment, and will be the top-rated higher education technology services team in Oregon. We strive to be strategic partners, enabling individuals to engage current and evolving technologies to advance their academic and research activities.

UIS Values

  • Partnership: Strengthening collaborative and strategic partnerships with every area of the university to support their unique needs and business processes, and assisting the university as a whole in practicing mature IT project and data governance.
  • Reliability: Providing a sustainable, well-supported, dependable, and proactive IT environment while continuing to facilitate innovation at the edges of our standards.
  • Innovation: Advocating for the availability of new and existing technology, and best practices for its use, in order to enable prosperity and excellence at Pacific.
  • Integrity: Contributing to Pacific's open and mutually respectful environment by being honest, transparent, equity-centered, receptive to feedback, driven by results, and customer service-oriented.
  • Guardianship: Protecting Pacific and the information under our care from those who would seek to do technological harm as well as from: compliance issues, loss of important records, unexpected or unreasonable costs, and overuse of limited shared resources.

UIS Staff

 

Brandon Gatke, Chief Information Officer / CISO

 
   

Rita Barton, Executive Assistant to the CIO/CISO and Project Mgmt Coordinator

Pamela Pietras, Electronic Health Record Specialist and Compliance LMS Manager

Ted Krupicka, Associate Chief Information Officer

Leah Reed, Electronic Health Software Applications Specialist

Brian King, IT Director

Maria Lopez, OCHIN Epic Billing Manager

Project Manager, vacant

 
   

Technical Operations and Enterprise Data Systems

Ted Krupicka, Associate Chief Information Officer

 

   Brandon Browning, Senior Systems & Database                          Administrator

   Dave Morelli, Enterprise Database Administrator

   Eric Lambert, Senior Network Systems Engineer

   Katie Morgan, Business Analyst/Project Manager

   David Rosalez, Network Operations/Telecom Analyst

   Peter Morgan, Programmer/Business Analyst

   David Van Diest, Windows Systems Administrator

   Greg Paetzhold, Enterprise Systems Administrator

   Scott Wiesenmeyer, Network Administrator

   Lynn Fernando, Business Analyst/Programmer

   

Technology Helpdesk

Brian King, IT Director

 

      Bill Carrigan, Senior Helpdesk Supervisor - Forest Grove

      Rutul Patel, Senior Helpdesk Supervisor - Hillsboro

            Will Lindauer, Senior Helpdesk Specialist & Client                       Mgmt Admin

            Bao Teav, Helpdesk Specialist

            Mathew Flaherty, Helpdesk Specialist

 

            Colin Nealon, Senior Helpdesk Specialist

 
   

Healthcare Clinic Information Technologies : Clinic Device and Software Services

Brian King, IT Director

 

      Colton Underhill, Healthcare Information Technology               Supervisor

 

            Clinic Technology Systems Analyst, vacant

 
   

Healthcare Clinic Information Technologies: Electronic Health Records, Applications, and Billing Services

Pamela Pietras, Electronic Health Record Specialist and Compliance LMS Manager

 

Leah Reed, Electronic Health Software Applications Specialist

 

Maria Lopez, OCHIN Epic Billing Manager