University Information Services

Contact the Helpdesk
Helpdesk Zoom Meeting 
(weekdays 8a-5p)
Phone: 503-352-1500
(MTWF 8a-9p, R 8a-5p, Sa 1-9p, Su 12-8p)
Web help requests: Services Portal


UIS Mission

Empower, support and facilitate the university to further its mission through the effective use of information technology.

UIS Goal

University Information Services will provide a rich, secure and sustainable technology environment, and will be the top-rated higher education technology services team in Oregon. We strive to be strategic partners, enabling individuals to engage current and evolving technologies to advance their academic and research activities.

UIS Values

  • Partnership: Strengthening collaborative and strategic partnerships with every area of the university to support their unique needs and business processes, and assisting the university as a whole in practicing mature IT project and data governance.
  • Reliability: Providing a sustainable, well-supported, dependable, and proactive IT environment while continuing to facilitate innovation at the edges of our standards.
  • Innovation: Advocating for the availability of new and existing technology, and best practices for its use, in order to enable prosperity and excellence at Pacific.
  • Integrity: Contributing to Pacific's open and mutually respectful environment by being honest, transparent, equity-centered, receptive to feedback, driven by results, and customer service-oriented.
  • Guardianship: Protecting Pacific and the information under our care from those who would seek to do technological harm as well as from: compliance issues, loss of important records, unexpected or unreasonable costs, and overuse of limited shared resources.


Brandon Gatke
Chief Information Officer and Chief Information Security Officer

     Rita Barton
     Executive Assistant to the CIO and Project Mgmt Coordinator
     Walker Ward  
     Senior Information Security Analyst

Technical Operations and Enterprise Data Systems

Ted Krupicka
Associate CIO
     Brandon Browning
     Senior Systems & Database Administrator
     Scott Wiesenmeyer
     Network Administrator
     Eric Lambert
     Senior Network Systems Engineer
     David Rosalez
     Network Operations/Telecom Analyst
     David Van Diest
     Windows Systems Administrator
     Peter Morgan
Programmer/Business Analyst
     Dave Morelli
     Enterprise Database Administrator
     Greg Paetzhold
     Enterprise Systems Administrator
     Katie Morgan
     Business Analyst/Project Manager
     Lynn Fenando
     Business Analyst/Programmer


Technology Helpdesk

Brian King
Technology Helpdesk Manager
     Colin Nealon
Senior Helpdesk Specialist
     Bill Carrigan
     Helpdesk Customer Service Supervisor and Athletics Liaison
     Dale Miguel
     Classroom Technology Systems Analyst
     Will Lindauer
     Senior Helpdesk Specialist & Client Management Admin
     Mathew Flaherty
     Helpdesk Specialist (COO)
     Rutul Patel
     Helpdesk Supervisor (CHP)
           Bao Teav
     Helpdesk Specialist (CHP)

Healthcare Clinic Information Technologies

Ben Stever
Healthcare Information Technology Manager

     Colton Underhill
     Clinic Technology Systems Analyst       

     Pamela Pietras
     Electronic Health Record Specialist

       Leah Reed
     EHR Software Applications Specialist


     Maria Lopez
     OCHIN Epic Billing Manager