University Information Services

Contact the Helpdesk
Helpdesk Zoom Meeting 
(weekdays 8a-5p)
Phone: 503-352-1500
(MTWF 8a-9p, R 8a-5p, Sa 1-9p, Su 12-8p)
Web help requests: Services Portal

 

UIS Mission

Empower, support and facilitate the university to further its mission through the effective use of information technology.

UIS Goal

University Information Services will provide a rich, secure and sustainable technology environment, and will be the top-rated higher education technology services team in Oregon. We strive to be strategic partners, enabling individuals to engage current and evolving technologies to advance their academic and research activities.

UIS Values

  • Partnership: Strengthening collaborative and strategic partnerships with every area of the university to support their unique needs and business processes, and assisting the university as a whole in practicing mature IT project and data governance.
  • Reliability: Providing a sustainable, well-supported, dependable, and proactive IT environment while continuing to facilitate innovation at the edges of our standards.
  • Innovation: Advocating for the availability of new and existing technology, and best practices for its use, in order to enable prosperity and excellence at Pacific.
  • Integrity: Contributing to Pacific's open and mutually respectful environment by being honest, transparent, equity-centered, receptive to feedback, driven by results, and customer service-oriented.
  • Guardianship: Protecting Pacific and the information under our care from those who would seek to do technological harm as well as from: compliance issues, loss of important records, unexpected or unreasonable costs, and overuse of limited shared resources.

 

Brandon Gatke
Chief Information Officer and Chief Information Security Officer

 
     Rita Barton
     Executive Assistant to the CIO and Project Mgmt Coordinator
     Walker Ward  
     Senior Information Security Analyst
 

Technical Operations and Enterprise Data Systems

Ted Krupicka
Associate CIO
krupicka@pacificu.edu
 
     Brandon Browning
     Senior Systems & Database Administrator
     Scott Wiesenmeyer
     Network Administrator
 
     Eric Lambert
     Senior Network Systems Engineer
     David Rosalez
     Network Operations/Telecom Analyst
 
     David Van Diest
     Windows Systems Administrator
     Peter Morgan
     
Programmer/Business Analyst
 
     Dave Morelli
     Enterprise Database Administrator
     Greg Paetzhold
     Enterprise Systems Administrator
 
     Katie Morgan
     Business Analyst/Project Manager
     Lynn Fenando
     Business Analyst/Programmer
 

 

Technology Helpdesk
 

 
Brian King
Technology Helpdesk Manager
kingbv@pacificu.edu
 
     Colin Nealon
     
Senior Helpdesk Specialist
     Bill Carrigan
     Helpdesk Customer Service Supervisor
 
     Dale Miguel
     Classroom Technology Systems Analyst
     Will Lindauer
     Senior Helpdesk Specialist & Client Management Admin
 
     Mathew Flaherty
     Helpdesk Specialist (COO)
     Rutul Patel
     Helpdesk Supervisor (CHP)
 
     Serge Luke
     Helpdesk Specialist
   
     

Healthcare Clinic Information Technologies

 
Ben Stever
Healthcare Information Technology Manager
benstever@pacificu.edu
   

     Colton Underhill
     Clinic Technology Systems Analyst       

     Pamela Pietras
     Electronic Health Record Specialist

 
       Leah Reed
     EHR Software Applications Specialist
 


 

     Maria Lopez
     OCHIN Epic Billing Manager