OAA Services Offered
The following services are provided to eligible students through the Office of Accessibility & Accommodation Services (OAA) .
- Extended Test Time
- Low DistractionTesting
- Test Readers
- Alternative Format Testing
- Advising Support
- Audio Book Format
- Alternative Format (e-text)
- Reduced Academic Load
- Physical Accommodations
Housing & Dietary Needs
A student who is eligible for extended test time must either make arrangements with OAA, or with their instructor. Visit the Testing Accommodations page for more information.
OAA has individual testing rooms that can be used to minimize distractions that might occur in a regular classroom. During low distraction testing, the test taker will be alone in a room monitored by an OAA staff member. A student who is eligible for low distraction testing, should schedule their exam with OAA at least one week prior to the exam. Visit the Testing Accommodations page for more information.
The OAA office has people, and computers with e-reader software, available that can help with reading material for tests.
If an alternative format is needed for an exam (ie. enlarged font, use of speech-to-text or text-to-speech, other), you must schedule your accommodated exam at least one week in advance to ensure the OAA can provide the accommodation. Visit the Testing Accommodations page for more information.
All students who attend Pacific are required to have an Academic Advisor. Advisors are faculty members who help students stay on the right track to obtain their degree. OAA can help students who have advising or academic concerns connect with their Faculty Advisor or the Academic Advising center. You may also refer to the academic advising website for more information.
Many textbooks are available in audio book format. OAA can help students find out if their textbooks are available in audio book format through the Learning Ally website. OAA can provide a free membership to Learning Ally for qualified students. Also, often times textbooks and journal articles can be accessed in a read-aloud format via Pacific University's Library or the InterLibrary Loan system.
If an Audiobook version is not available, OAA staff can scan and convert the student's reading materials into an electronic text format. Students must have a voice synthesizer software designed to read the material aloud. Visit the e-text page for more information. Other alternative formats are provided on a case by case basis.
Notetaker services are set up in order to assist students in receiving notes only when the student requesting notetaker services attends class. A student who is enrolled in the same course as the OAA client can be hired as a notetaker. Visit the Notetaker Services page for more information about how to obtain notetaker services or to learn how to become a notetaker.
Depending on the specific needs, OAA can help develop a plan that can lower the student's course load in order to make it more manageable. The student's academic advisor can also help with this.
With the correct documentation, OAA can help find on-campus services and/or housing that will fit the student's needs. The housing department will also help with this process.
Special housing accommodations are determined by the Learning Support Services Office (OAA) based on diagnosed disability & accommodation recommendations from the healthcare provider. The Housing Office will be notified by LSS if a special accommodation is needed.
To be considered for special housing accommodations you must send medical documentation to:
Department of Learning Support Services
UC Box A-111
2043 College Way
Forest Grove, OR 97116
Service and Emotional Support Animal Policy (pdf)
Pacific University provides reasonable accommodations to students living on-campus with a documented disability. University Housing policy supports emotional support animals to live with students in their on-campus accommodation upon approval by Learning Support Services (OAA). Individuals with a service animal are encouraged to register with OAA and to inform University Housing as soon as possible that they plan to have a service animal with them in Housing. This will give Housing staff an opportunity to meet the student's specific housing needs.
Service Animals are defined by ADA requirements as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. Service animals are working animals, not pets. The work or task a dog has been trained to provide must directly relate to the person's disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as Service Animals under the ADA. While many service dogs wear vests to identify them as service animals, ADA does not require them to do so.
Emotional support animals (ESA) are prescribed to an individual with a disability by a healthcare or mental health professional to play an integral part of a person’s treatment process. There must be an identifiable relationship or nexus between the disability and the assistance the animal provides. An emotional support animal does not accompany a person with a disability at all times. ESAs may not accompany a person to the University Center, to class, or to other campus buildings. However, the treatment occurs within the person’s residence and, therefore may be considered for access to University housing.
Procedure to Request Emotional Support Animals
- Register as a client of OAA by completing the Initial Interview and Consent to Release forms from our New Client Packet.
- Submit to OAA documentation from a medical or mental health professional: Emotional Support Animal Recommendation Form.
- Once OAA has all necessary documentation, OAA will notify the Housing Office.
- The Housing Office will reach out to the student to discuss housing expectations for the student and their animal.
**Students are not permitted to have their animal in housing until the Housing Office has officially approved the animal.