LSS Services Offered

The following services are provided to eligible students through Learning Support Services for Students with Disabilities.

Academic Services

Housing & Meal Plan Services

Extended Test Time

A student who is eligible for extended test time must either make arrangements with LSS, or with their instructor. Visit the testing page for more information.

Distraction Free Testing

LSS has individual testing rooms that can be used to eliminate distractions that might occur in a regular classroom. During distraction free testing, the test taker will be alone in a room monitored by an LSS staff member. A student who is eligible for distraction free testing, should schedule their exam with LSS at least one week prior to the exam.  Visit the testing page for more information.

Test Readers

The LSS office has people, and computers with e-reader software, available who can help with reading material for tests.

Alternative Format Testing

Accommodations can be made for the testing environment to be modified. Accommodations include those listed above, as well as using a computer. Visit the testing page for more information.

Advising Support

All students who attend Pacific are required to have an Academic Advisor. Advisors are faculty members who help students stay on the right track to obtain their degree. LSS can help students who have advising or academic concerns connect with their Faculty Advisor or the Academic Advising center. You may also refer to the academic advising website for more information.

Audio Book Format

Many textbooks are available in audio book format. LSS can help students find out if their textbooks are available in audio book format through the Learning Ally website.  LSS can provide a free membership to Learning Ally for qualified students.  Also, often times textbooks and journal articles can be accessed in a read-aloud format via Pacific University's Library or the InterLibrary Loan system.  

Alternative Format (e-text)

If an Audiobook version is not available, LSS staff can scan and convert the student's reading materials into an electronic text format. Students must have a voice synthesizer software designed to read the material aloud. Visit the e-text page for more information. Other alternative formats are provided on a case by case basis.

Notetaker Services

Notetaker services are set up in order to assist students in receiving notes only when the student requesting notetaker services attends class. A student who is enrolled in the same course as the LSS client can be hired as a notetaker. Visit the Notetaker Services page for more information about how to obtain notetaker services or to learn how to become a notetaker.

Reduced Academic Load

Depending on the specific needs, LSS can help develop a plan that can lower the student's course load in order to make it more manageable. The student's academic advisor can also help with this.

Physical Accommodations

With the correct documentation, LSS can help find on-campus services and/or housing that will fit the student's needs. The housing department will also help with this process.

Special Housing Accommodations

Special housing accommodations are determined by the Learning Support Services Office (LSS) based on diagnosed disability & accommodation recommendations from the healthcare provider. The Housing Office will be notified by LSS if a special accommodation is needed.

To be considered for special housing accommodations you must send medical documentation to:

Pacific University
Department of Learning Support Services
UC Box A-111
2043 College Way
Forest Grove, OR 97116


Fax: 503-352-6260 

Service and Emotional Support Animal Policy (pdf)

Pacific University provides reasonable accommodations to students living on-campus with a documented disability. University Housing policy supports service or companion animals to live with students in their on-campus accommodation upon approval by Learning Support Services (LSS).

Service Animals are defined by ADA requirements as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

Emotional support animals are prescribed to an individual with a disability by a healthcare or mental health professional to play an integral part of a person’s treatment process. There must be an identifiable relationship or nexus between the disability and the assistance the animal provides. An emotional support animal does not accompany a person with a disability at all times. However, the treatment occurs within the person’s residence and, therefore may be considered for access to University housing.

Service Animals
  • Individuals who have a service animal are encouraged to register with LSS and to inform University Housing that they plan to have a service animal with them in student housing. This will give housing staff an opportunity to meet the student’s specific housing needs.
Procedure to Request Emotional Support Animals
  • Individuals requesting an emotional support animal must register with LSS.
  • Documentation from a medical or mental health professional recommending an emotional support animal for a student must be given to the Learning Support Services Office (LSS).
  • Once LSS has all necessary documentation, the Housing Office will be notified of the approved accommodation.
  • The Housing Office will then set-up a meeting with the residential student to discuss housing expectations for you and your emotional support animal.