FERPA & Release of Information
The Family Educational Rights and Privacy Act of 1974 provides students certain rights regarding their education records. By federal regulation, with certain exceptions, all records, including a student's grades, transcripts, account information, health and counseling records, placement files and official files maintained by the Dean of the College of Arts and Sciences or by the Office of the Deans of Students, can only be released with the student's consent.
When you call a Pacific University office for information about your student, staff members are trained to be very discreet in their answers due to our high sensitivity regarding the rights of our students. While this may be frustrating for you, please understand that we are protecting your students' privacy.