COVID-19 Information

The Financial Aid COVID-19 page answers questions about changing financial circumstances, financial aid disbursement, interest and more.

Office of Financial Aid

In person

The Office of Financial Aid is located on first floor of Marsh Hall on the Forest Grove Campus. We are open Monday through Friday from 9am to 5pm (closed from 1-2 for lunch). Our office is closed Wednesdays from 10am to 12pm for our weekly staff meetings. It is recommended that you email your financial aid counselor to setup an appointment. You can find contact information for your financial aid counselor in your Financial Aid Self Service.


To schedule an appointment, ask a question, or get information, email


Call 503-352-2857 to ask general questions or schedule an appointment.


Secure Document Upload

To send the Office of Financial Aid documents such as your tax return or verification forms, please use the secure document upload.  Include your full name and Pacific ID number in the file name. Please be sure to sign all tax returns and documents when applicable.  


Letters, forms, and other documents may be mailed to our office. Include your full name, Pacific ID number, and signature when applicable.

Pacific University
Attn: Office of Financial Aid
2043 College Way
Forest Grove, OR 97116


Please use the secure document upload if sending sensitive information.  If you need to fax something to our office that does not contain sensitive information, you can send it to 503-352-2940.

Social Media

Keep up to date with important news, deadlines for scholarships, and office closures on our Facebook, Instagram, and Twitter.


Ingrid Baker | Systems & Loan Administrator

503-352-3081 |

Lisa Christensen | Financial Aid Counselor for Graduate and Professional Students - School of Optometry, Masters in Business Administration, School of Pharmacy, Audiology, Master in NonProfit Leadership

503-352-2863 |

Debbie O'Dea | Director of Financial Aid

Stacie Englund | Assistant Director of Financial Aid, Undergraduate Students with Last Names M-Z

503-352-2858 |

Stephanie Goerig | Assistant Director of Financial Aid/Compliance Coordinator, Counselor for Graduate and Professional Students - Psychology (MS, PsyD, PhD), MFA, Physical Therapy, MS in Athletic Training, Occupational Therapy, Physicians Assistant, Dental Hygiene, Bachelors in Health Science, PhD in Education and Leadership, Doctor of Medical Science, Doctor of Health Science

503-352-2106 | 

Jama Kelch | Financial Aid Counselor/Eligibility Coordinator, College of Education, Master of Social Work, and postbaccalaureate Students

503-352-3095 |

Allison Underhill | Financial Aid Customer Service Specialist 

503-352-2857 |

Griffin Shaulis | Financial Aid Counselor for Undergraduate Students with Last Names A-L & Outreach Coordinator

503-352-2820 |