Student Accounts

Make A Payment on a Student Account

This section contains information concerning current and future students. If you have questions not answered here, please contact a member of the Business Office Staff. If you have questions regarding your student account please contact Ben Bateman 503-352-2178 or Jayme Wong 503-352-2082.

You can also email the Business Office at



Medical Insurance 2018 - 2019

Waiver deadline for Summer 2018 students is May 1, 2018.

Waiver deadline for Fall 2018 students is August 13, 2018. (site will be available in mid-July for Fall 2018 students)

More information is available on the PacificSource Health Plans website.

Medical Insurance 2017 - 2018

Waiver deadline for Summer 2017 students is May 1, 2017.
 (site will be open 4/18 for students with a Summer 2017 start date)

Waiver deadline for Fall 2017 students is August 13, 2017. (site will be available in mid-July for Fall 2017 students)

More information is available on the PacificSource Health Plans website.

Student Accounts | Important Payment Information


Mail payments to:
Business Office
Pacific University
2043 College Way
Forest Grove, OR  97116
Make sure the student’s full name and ID number is on check.

Semester Payment Plan Due Date
Fall 2018 August 15, 2018
Spring 2019 January 15, 2019

Monthly Payment Plan  (must opt-in via BoxerOnline, $40/semester fee)

Due Dates
Fall 2018 August 15, September 15, October 15, and November 15, 2018
Spring 2019 December 15, 2018, January 15, February 15, and March 15, 2019

$50 per month late fees will be applied after the semester ten-day grace period. It is important that deadlines are met to avoid additional fees as well as to experience timely registration for subsequent semesters. Charges incurred after initial statement and/or refunds are disbursed are subject to late fees if not paid in 30 days. Please review all university correspondence sent to your Pacific email for requirements and deadlines.

If you can't make a payment, contact the Business Office as soon as possible to inform them of your situation and your attempts to make payment. They can further help you and give you advice on what to do for your situation.

If you already have insurance, fill out an Insurance Waiver Form by the deadline.

Refunds and credit balances (pdf)

Student Loans

Can I receive a Short Term Loan before I receive my refund check?

Yes. Short Term Loans are available to current students who will be receiving student loans and will have excess funds after all of their obligations are paid on their student account. The maximum amount we loan is $2,000 and there is a non-refundable fee of $25.
 Please call the Student Accounts office at 503-352-2178 for questions.

Promissory Note for Short Term Loan (DocuSign)  Application deadline for students who have a Spring 2019 semester is December 7, 2018.  Application deadline for MFA (Master of Fine Arts in Writing) students who have a Spring 2019 semester is December 7, 2018.

Questions about Perkins or Health Profession Loans?
 The Student Account Specialist, Hope Villanueva, can help you with questions about Perkins Loans and Health Profession Loans. 
For information on your Perkins loan, you can visit the Heartland ECSI website. For real-time access to your account information, or to make payments, update addresses or sign up for Auto-Draft, visit the Heartland ECSI website.

What do I do after I graduate? 
Update your contact information regularly. If you get married or move, let the loan company know as soon as possible to avoid any confusion.

What if I can't make a payment?
 Contact Heartland ECSI or Hope Villanueva 503-352-2071 or

Do I need to sign a promissory note every year?
 Yes. Please contact the Financial Aid Department.


Important Notes about Form 1098-T

Answers to 1098T Frequently asked Questions


For additional information, including specific instructions for the 1098T form and Publication 970 – Tax Benefits for Education, please visit

Need a Canadian tax form?

If you are a Canadian student and you need a tax form, please fill out the form below and turn it in to Dawn Andresen in the Business Office. If you do not fill out a form, you will not receive a Canadian tax form.

Canadian Tax Form (pdf)