Student Accounts

In conjunction with recommendations from the Oregon Health Authority and guidelines from Oregon Gov. Kate Brown, the Business Office staff will be working remotely. Please email if you have any concerns about your student account. Payments can be made by mail, or online at  There may be a delay in posting your payment due to staffing at this time. If you are unsure your online payment processed successfully, please do not make a second payment. Email for confirmation.  Again, there may be a delay due to staffing during this time.  Thank you for your understanding!

Make A Payment on a Student Account

This section contains information concerning current and future students. If you have questions not answered here, please contact a member of the Business Office Staff.  You can also email the Business Office at



Medical Insurance 2019 - 2020

Waiver deadlines specific to your program are also provided with your billing statement and on the waiver website.

Waiver deadline for students in School of Physician Assistant Studies and College of Education (EDUC & MAT Sped Eugene) is May 1, 2019.

Waiver deadline for MAE Forest Grove, MAT5Y Woodburn and MFA students is June 1, 2019.

Waiver deadline for MS Athletic Training, MAT5Y Forest Grove, and other early entry students is July 1, 2019.

Waiver deadline for Fall 2019 students is August 13, 2019. (site will be available in mid-July for Fall 2019 students)

More information is available on the PacificSource Health Plans website.

Medical Insurance 2018 - 2019

Waiver deadline for Summer 2018 students is May 1, 2018.

Waiver deadline for Fall 2018 students is August 13, 2018. (site will be available in mid-July for Fall 2018 students)

More information is available on the PacificSource Health Plans website.

Student Accounts | Important Payment Information


Mail payments to:
Business Office
Pacific University
2043 College Way
Forest Grove, OR  97116
Make sure the student’s full name and ID number are on check.

Semester Payment Plan Due Date
Fall 2019 August 15, 2019
Spring 2020 January 15, 2020

Monthly Payment Plan  (must opt-in via BoxerOnline, $40/semester fee)

Due Dates
Fall 2019 August 15, September 15, October 15, and November 15, 2019
Spring 2020 December 15, 2019, January 15, February 15, and March 15, 2020

$50 per month late fees will be applied after the semester ten-day grace period. It is important that deadlines are met to avoid additional fees as well as to experience timely registration for subsequent semesters. Charges incurred after initial statement and/or refunds are disbursed are subject to late fees if not paid in 30 days. Please review all university correspondence sent to your Pacific email for requirements and deadlines.

If you can't make a payment, contact the Business Office as soon as possible to inform them of your situation and your attempts to make payment. They can further help you and give you advice on what to do for your situation.

If you already have insurance, fill out an Insurance Waiver Form by the deadline.

Refunds and credit balances (pdf)

Student Loans

Can I receive a Short Term Loan before I receive my refund check?

Yes. Short Term Loans are available to current students who will be receiving student loans and will have excess funds after all of their obligations are paid on their student account. The maximum amount we loan is $2,000 and there is a non-refundable fee of $25.
 Please call the Student Accounts office at 503-352-2178 for questions.

Promissory Note for Short Term Loan (DocuSign)  Application deadline for students who have a Spring 2020 semester start date is December 5, 2019.

Questions about Perkins or Health Profession Loans?
 The Student Account Specialist, Hope Villanueva, can help you with questions about Perkins Loans and Health Profession Loans. 
For information on your Perkins loan, you can visit the Heartland ECSI website. For real-time access to your account information, or to make payments, update addresses or sign up for Auto-Draft, visit the Heartland ECSI website.

What do I do after I graduate? 
Update your contact information regularly. If you get married or move, let the loan company know as soon as possible to avoid any confusion.

What if I can't make a payment?
 Contact Heartland ECSI or Hope Villanueva

Do I need to sign a promissory note every year?
 Yes. Please contact the Financial Aid Department.

Important Notes about Form 1098-T

Answers to 1098T Frequently asked Questions

For additional information, including specific instructions for the 1098T form and Publication 970 – Tax Benefits for Education, please visit

Need a Canadian tax form?

If you are a Canadian student and you need a tax form, please fill out the form below and turn it in to Kristin Edison in the Business Office. If you do not fill out a form, you will not receive a Canadian tax form.

Canadian Tax Form (pdf)