Policies & Forms Directory

Healthcare Billing and Coding - Complaint/Grievance Policy

POL-COM4836

Pacific University Healthcare Clinic workforce members are committed to quality, honesty and integrity in our handling of billing and coding activities within the healthcare clinics.  We are committed to operate within the laws, rules, regulations, and policies  set  by  the  federal  and  state  governments,  insurance  programs  and Medicare/Medicaid carriers, fiscal intermediaries, and others.

Each clinic will be responsible to inform patients and workforce members of their rights with regard to the billing and coding grievance policy. A grievance must be received in written form. If a billing or coding grievance comes to the clinic and can’t be resolved at the clinic level, the clinic must notify the Compliance Officer within 3 business days, documenting the date the grievance was received, the written grievance, a brief statement of the facts alleged, and any documentation that applies to the disputed item(s). Pacific University Healthcare Clinics will commit to maintain a direct channel of communication and mediation between compliance officer, individual patients, patient’s representative, or advocate to resolve any concerns in a positive and timely manner.

Policy last updated in April 2024.
PUNID required for viewing policy.

Tuesday, Nov. 13, 2018

Healthcare Billing and Coding - Auditing and Monitoring

POL-COM4837

Pacific University Healthcare Clinic workforce members are committed to quality, honesty and integrity in our handling of billing and coding activities within the healthcare clinics.  We are committed to operate within the laws, rules, regulations, and policies set by the federal and state governments, insurance programs and Medicare/Medicaid carriers, fiscal intermediaries, and others.

There will be both internal and external (i.e. by a contracted independent consultant, or other professional and/or government or regulatory agencies) auditing of proper coding, chart documentation, billing, and data integrity.

Policy last updated in April 2024.
PUNID required for viewing policy.

Tuesday, Nov. 13, 2018

A Handbook to Freedom of Expression at Pacific University

We are committed to free and open inquiry in matters concerning the advancement of knowledge. In order to carry out our mission, we encourage all community members to speak, write, listen, challenge, and learn through a full, open, and civil discussion of ideas. Freedom of expression is vital to our shared pursuit of knowledge.

This document covers academic freedom; civility within the university and classroom; equity, diversity and inclusion; the student code of conduct; the students' academic rights and responsibilities; employee code of conduct; equal opportunity; and, the Pacific University core values.  

This document was endorsed by the Pacific University President's Cabinet December 1, 2018. 

Saturday, Dec. 1, 2018

Gifts— Healthcare Workforce Members

POL-COM4839

To provide ethical guidance to healthcare clinic workforce members as it relates to relationships with individuals and entities that supply goods and services to our clinics. To set forth the required standards of conduct for all employees regarding the acceptance of gifts, educational or travel subsidies, entertainment, meals, and any other form of remuneration from suppliers and business partners that refer or are in a position to refer health care business or those that provide products or services used in the delivery of health care.

The scope of this policy is all workforce members of Pacific University’s health care component. Pacific University is a hybrid entity. The health care component (i.e., the covered functions) of Pacific University must comply with this policy. All references in this policy to “Pacific University” shall be construed to refer only to the health care component of Pacific University. In addition to this policy, Pacific University also requires that designated employees, researchers, and governing board members comply with various Conflict of Interest policies concerning disclosures of financial interests and relationships with vendors, research sponsors, and business partners.

PUNet ID required to view policy.
Updated August 2023.

Friday, Dec. 20, 2019

Undergraduate Transfer Credits

POL-AA2004

Pacific University accepts, for transfer, coursework and credits comparable in nature, content, academic quality, and academic level to the coursework expected of the relevant Pacific degree program, according to evaluation criteria and transfer limits determined by each College, School, and/or Program. This comprehensive university undergraduate transfer policy will apply to all programs while supporting appropriate programmatic implementation differences.

PUNet ID required to view policy.

Thursday, Nov. 14, 2019

Identity Theft Prevention Policy and Red Flag Guidelines

POL-BOT1301

Pacific University developed this Identity Theft Prevention Policy pursuant to the Federal Trade Commission’s Red Flags Rule, which implements Section 114 of the Fair and Accurate Credit Transaction (FACT) Act of 2003. The purpose is to establish an Identity Theft Prevention Policy designed to detect, prevent and mitigate identity theft in connection with the opening of a covered account or an existing covered account and to provide for continued administration of the policy.

This protection policy applies to students, employees, board members, contractors, consultants, temporary workers, and other workers at the University, service providers, including all personnel affiliated with third parties.

Pacific University shall include policies and procedures to:

  1. Identify relevant red flags to ensure the detection of possible risk of identity theft to customers and incorporate those red flags into the policy;
  2. Detect red flags that have been incorporated into the policy;
  3. Respond appropriately to any red flags that are detected to prevent and mitigate identity theft; and
  4. Ensure the policy is updated periodically to reflect changes in risks to customers and to the safety and soundness of the creditor from identity theft

Administration of the policy is with the Vice President of Finance and Administration in development, implementation and oversight. This includes ongoing staff training and oversight of service provider arrangements to ensure compliance.

PUNID required to see full policy document. 

Wednesday, Feb. 12, 2020

Non-Retaliation/Non-Retribution Policy

POL-HRLEG5002

Pacific University promotes the highest standard of ethical and legal conduct. The Code of Conduct, policy and procedures for all workforce members guide this effort. Pacific University promotes open dialogue between members of the Pacific University community, and encourages workforce members to report problems, concerns, opinions without fear of retaliation or retribution.

The University will use best efforts to protect workforce members against retaliation or retribution from reporting actual or potential wrongdoing, including actual or potential violation of law, regulation, policy or procedure.

All workforce members are responsible for promptly reporting actual or potential wrongdoing, including an actual or potential violation of law, regulation, policy or procedure. Workforce members who report concerns in good faith will not be subjected to retaliation, retribution or harassment.

Pacific University maintains an “open door policy” to allow individuals to report problems and concerns. Reports can be submitted in person, by mail, by phone or email to any person in leadership within Pacific University, including:

General Counsel, Associate VP of HR, Legal and Compliance, or
Vice President for Finance and Administration, or
Provost and Vice President for Academic Affairs

2043 College Way
Forest Grove, OR 97116

Tuesday, Feb. 25, 2020

COVID-19 Telework Policy

Any telework arrangement approved under this policy is intended to help prevent the spread of the coronavirus, also known as COVID-19, without putting undue burden, undue added expense, or undue operational difficulty on the supervisor, team, department, and/or University. This policy is only applicable during time periods when the University has determined that this policy is necessary because of the Coronavirus situation. The University reserves the right to revoke this policy and the arrangements approved under this policy at any time, based on the University’s sole discretion.

TeleWork Agreement Form (Form only)

Friday, March 20, 2020

Styrofoam Purchase Policy

POL-PUR4701

Based on the facts that Styrofoam (or expanded polystyrene) is petroleum based, (which is a nonrenewable resource and a significant emitter of greenhouse gases), non-biodegradable, a top contributor to hazardous waste, and releases toxic chemicals styrene and benzene when exposed to hot, acidic, alcoholic, or oily substances, this policy bans the further purchase of Styrofoam for Pacific University affiliated programs.

Styrofoam foam food service containers shall not be sold, used, provided, or offered for use at any Pacific University authorized concession, university sponsored event, or university program. Pacific will transition to using PCW (post-consumer waste) materials for its single use foodware needs. Pacific is allowed a phase-in period to use up the remaining stock of Styrofoam containers, until July 1, 2021, at which point an alternative material must be used.

PUNID Required to view policy document.

Thursday, May 7, 2020

Charitable Gaming Policy

POL-UA6001

This policy applies to anyone seeking to conduct a charitable gaming activity to raise money to benefit any part of Pacific University.

Definitions:

  • Charitable gaming: consists of bingo, raffle and Monte Carlo events in which the proceeds are used to fund the activities of tax-exempt nonprofit organizations. Regulated by the Oregon Department of Justice (DOJ).
  • Sponsoring party: organization within the university intending to offer a charitable gaming activity, may include employees, parents, students and/or alumni.
  • Charitable donation: A charitable donation is a gift made by an individual or an organization to a nonprofit organization, charity or private foundation. Charitable donations are commonly in the form of cash, but they can also take the form of real estate, motor vehicles, appreciated securities, physical items and other assets or services.

Policy:

  • Charitable gaming activities sponsored by parties within Pacific University must follow the laws of the state in which the activity is held, regardless of the beneficiary of the activity. Pacific University will not conduct charitable gaming activities in states where such activity is illegal.
  • All charitable gaming activities must be reported to University Advancement— see below for additional details, and University Advancement may forbid such activities if they are not compliant with the laws of the state in which the activity will take place. advancementrequests@pacificu.edu or 503-352-2057.
  • University Advancement will maintain a record of all charitable gaming activity and secure and maintain Pacific University’s charitable gaming license(s).

Please see policy document for more information.
PUNID required to view policy. 

Tuesday, May 12, 2020

University Transfer Policy

POL-AA2005

For programs that accept transfer credits, Pacific University accepts coursework and credits comparable in nature, content, academic quality, and academic level to the coursework expected of the relevant Pacific degree program, according to evaluation criteria and transfer limits determined by each College, School, and/or Program.

Exceptions to specific transfer practices may be made on a case by case basis, when special circumstances warrant.

PUNID Required to view policy.

Thursday, May 14, 2020

Sports Sponsorship Policy

POL-ATH2701

This policy ensures an approved and intentional process takes place when pursuing the addition or reduction of sport offerings in the Athletic Department. The opportunity to grow or reduce offerings for student-athletes at Pacific University must be undertaken with careful consideration to the institution as a whole, including the potential impact such a decision would have on the current academic, social, financial, and athletic environment on campus.

This policy applies to Athletics Department sport sponsorship including varsity and junior varsity offerings. Club sport offerings develop initially through the Student Senate Club Recognition process and are funded separately from the Athletic Department budget. This policy pertains specifically to:

  • Adding a Varsity Sport
  • Adding a Junior Varsity Sport
  • Discontinuation of a Varsity Sport
  • Discontinuation of a Junior Varsity Sport

PUNID required to view policy

Tuesday, June 2, 2020

Energy Management Policy

POL-FA4002

Pacific University’s energy management policy is designed to establish an understanding and support for sustainability and energy conservation in our local community and the world around us. 

Pacific University will regularly review energy consumption and implement methods to improve overall energy management and lower energy consumption. The Energy Management Team will recommend targets to university leadership.

PUNetID required to view policy document.

Monday, June 15, 2020

Air Filtration and Small Appliance Policy

POL-FSM4101

Staff, students and faculty who may wish to supplement office equipment with the use of small appliances are responsible for the purchase, maintenance, and safety of such appliances in their spaces.

The use of air purifiers for space in Pacific University campuses and their efficiency depends on the size of the area they are trying to condition and the power available in the room/building. The University will not purchase air purifiers nor will the University Facilities department maintain the appliance or their filters. It is the sole responsibility of the owner.

Members of the university community should contact Facilities before using these or any other small appliances on campus.

PUNID Required to review policy.

Wednesday, Sept. 9, 2020

Library Privacy Policy

POL-LIB2601

Pacific University Libraries are committed to respecting users’ privacy and acknowledge the role that privacy plays in fulfilling the Libraries’ mission to advance critical inquiry, collaborative learning, and knowledge creation. This policy’s purpose is to inform users about: 

  • How the Libraries handle personally identifiable information that may be collected
  • Actions the Libraries take in order to protect users’ privacy
  • Users’ rights while engaging with Libraries’ resources

This policy only applies to the Libraries’ website and any other web service hosted on behalf of the Libraries and does not cover any external service or site, even if it is linked from the Libraries’ resources.

Monday, Oct. 19, 2020

Admissions Policy

POL-AA2008

Pacific University admits* students based on their demonstrated preparedness to succeed in the course of study leading to the given degree and, where relevant, in the professions that the degree serves. Within established university protocols respecting requirements by the Northwest Commission of Colleges and Universities and, where applicable, specialized accreditation requirements, each academic program defines the specific qualifications required for admission and has the authority to make exceptions in order to support the most appropriate admissions decisions based on holistic assessments of applicants.

* Criteria for admissions is distinct from criteria for transfer of credits. Transfer of credits for application to Pacific degrees is governed by the “University Transfer Policy;” undergraduate transfer is additionally governed by the “Undergraduate Transfer Credits Policy."

Thursday, Nov. 19, 2020

Distance Education Policy

POL-AA2007

This policy's purpose is to ensure that academic programs defined as distance education or including distance education components have processes through which the program, 1) establishes that the student who registers in a distance education course or program is the same student who participates in and completes the course or program and receives the academic credit, 2) protects the privacy of student information in these processes, 3) informs students of these processes and any related costs, and, 4) complies with all applicable state and federal laws and regulations for distance education.

Pacific programs that offer distance education must maintain effective identity verification processes to establish that a student enrolled in distance courses or programs is the same person whose achievements are evaluated and credentialed. The program must ensure that the identity verification process protects student privacy and that students are informed, in writing at the time of enrollment, of current and projected charges associated with the identity verification process. Programs must additionally comply with all applicable state and federal laws and regulations for distance education, including regulations specific to enrolling students who reside outside of Oregon.

 

Tuesday, Oct. 6, 2020

Undergraduate Enrollment in Graduate-Professional Courses

POL-AA2009

The program faculties of Pacific University recognize that undergraduate students are sometimes well-prepared to engage successfully in graduate level course work, and that they may benefit academically from such advanced learning experiences. This policy provides guidelines and restrictions for Pacific students enrolled in an undergraduate course of study to concurrently enroll in graduate level coursework at Pacific. Students who enroll in graduate level coursework at another academic institution, should refer to Pacific University’s catalog for transfer policies of individual graduate programs.

PUNID Required to view policy.

Thursday, Feb. 25, 2021

Graduate-Professional Enrollment in Undergraduate Courses

POL-AA2010

The program faculties of Pacific University recognize that sometimes graduate students may be advised by the graduate program director or their academic advisor to take an undergraduate course to meet certain proficiency requirements or to prepare them for knowledge or skills of an unfamiliar field that will benefit their graduate research, such as skills required for interdisciplinary work. This policy provides guidelines and restrictions for Pacific graduate students enrolling in undergraduate-level coursework at Pacific.

PUNID Required to view policy.

Thursday, Feb. 25, 2021

COVID-19 Vaccination Policy

POL-HRLEG5003

To support the health and well-being of our community during a declared pandemic, Pacific University (“Pacific”) is implementing a COVID-19 vaccination policy.

This policy is designed to be consistent with federal, state, and local public health guidance.This policy is a critical part of our overall strategy and commitment to maintaining a safe and healthy working environment in light of the COVID-19 pandemic. This policy is designed for use together with, and not as a substitute for, other COVID-19 prevention and mitigation measures outlined in Pacific’s HR Return to Campus Guidelines for Faculty & Staff and corresponding guidance documents provided to students.

COVID-19 Vaccination Policy - Spanish

Friday, April 30, 2021

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